After sales service support

1. 24-hour after-sales service
Our company is available 24/7 online through communication methods such as telephone, fax, email, or WeChat to answer your questions, doubts, and difficulties regarding equipment operation and production processes.
2. Equipment exception handling process:
(1) Once the equipment malfunctions, engineers should immediately determine whether it needs to be shut down, and carefully observe the process and manifestations of the malfunction while ensuring that it does not further deteriorate.
(2) Immediately notify the responsible after-sales service manager of Strength Source Company of the above situation through convenient means such as phone or WeChat, Tel：13718558157；WX：13718558157
(3) Based on the symptoms of the malfunction, you can leave us an online message or draft a written report that clearly describes the entire process and abnormal phenomena of the malfunction, and send it to us via email. Emall： 13718558157@163.com .
(4) At this time, our company's relevant engineers will contact the user engineer within 2 hours to remotely guide the diagnosis and testing of the equipment, and may further replace some components or parts. More than 90% of faults and problems can be quickly and effectively solved through the above methods;
(5) If the above methods still cannot solve the problem, at the request of the customer's equipment manager, our company promises to dispatch experienced engineers to the user's equipment site within 24 hours for repair or maintenance services.
3. Value added services
Our company provides the following value-added services to end users, including spare parts warehouse services, remote diagnostic services, comprehensive maintenance services, and on-site inspection services.
4. Regular inspection
Our company regularly dispatches professional engineers to visit users, gain in-depth understanding of equipment operation status, identify potential problems in advance, and obtain appropriate solutions.